Episodes
Wednesday Feb 26, 2020
5. Jeff Bowman: Customer Experience at the Dealer Level
Wednesday Feb 26, 2020
Wednesday Feb 26, 2020
Jeff is the Chief Experience Officer for Titan Machinery, but Simantel met him years ago through our relationship with Caterpillar. Discover his thoughts on customer experience principles and the challenges around CX implementation.
Version: 20240320
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